This privacy policy is intended to inform users of the website www.calinoumi.fr about how their personal data is collected, used, and protected, in accordance with the applicable regulations, in particular Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.
1. Data controller
Personal data is collected by: Manuela LEBIGOT Sole proprietorship operating under the trade name Calinoumi - 📧 Contact: contact@calinoumi.fr
2. Personal data collected
As part of the use of the website and the placing of orders, the following data may be collected:
- first name and last name
- postal address
- email address
- telephone number (where applicable)
- order-related information (purchased products, order history)
- IP address (used to count visits and prevent abuse)
⚠️ Banking data is never stored by Calinoumi. Payments are processed exclusively by secure payment providers (SumUp).
3. Purpose of processing
Personal data is collected only for the following purposes:
- management of orders and delivery of physical products
- provision and download of digital products
- management of customer relations and after-sales service
- issuance of invoices and compliance with accounting obligations
- improvement of the operation and security of the website
- compliance with legal and regulatory obligations
4. Legal basis for processing
Data processing is based on:
- the performance of a contract (an order placed on the website)
- compliance with legal obligations (invoicing, accounting)
- the legitimate interest of the data controller (website security, service improvement)
5. Recipients of the data
Personal data may be shared only with:
- our technical service providers, strictly for the performance of the services:
- Hetzner Online GmbH — hosting (Germany, European Union)
- SumUp — payment processing
- Mondial Relay and Colissimo (La Poste) — order delivery
- administrative or judicial authorities where required by law
👉 Personal data is never sold or transferred to third parties for commercial purposes. 👉 All of these providers are located within the European Union: no data is transferred outside the EU.
6. Data retention period
Data is retained:
- for the time necessary to perform the contract
- then archived in accordance with legal obligations (in particular accounting obligations)
- or deleted when it is no longer necessary for the purposes for which it was collected
7. User rights
In accordance with the GDPR, each user has the following rights:
- right of access
- right to rectification
- right to erasure
- right to restriction of processing
- right to object
- right to data portability
These rights may be exercised at any time by contacting: - 📧 contact@calinoumi.fr
Proof of identity may be requested only in the event of reasonable doubt as to the identity of the requester.
8. Cookies
The Calinoumi website uses a single cookie that is strictly necessary for its operation: a session cookie (cal_session) that keeps your browsing state (cart, favourites, language) for the duration of your visit.
The website uses no advertising cookies, no third-party trackers and no external audience-measurement tools (no Google Analytics, no social-media buttons). No browsing data is shared for advertising purposes.
As this cookie is strictly necessary for the service, it does not require prior consent and no cookie banner is needed. You may nonetheless configure your browser to refuse cookies, with the understanding that the proper functioning of the site (in particular the cart) may then be affected.
9. Data security
Calinoumi implements appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or alteration. However, the user acknowledges that no electronic transmission or storage system is completely secure.
10. Complaint
If, after contacting Calinoumi, the user considers that their rights are not being respected, they may lodge a complaint with the CNIL (www.cnil.fr).
11. Changes to the privacy policy
This privacy policy may be amended at any time in order to remain compliant with changes in regulations or in the website’s practices. The version in force is the one published on the website.